E-book access troubleshooting

Do you often have problems accessing e-books using the Internet Explorer browser?
Do you constantly get error messages, or keep trying to log in but never actually get to the e-book?

In order to get round this you can either use a different browser such as Mozilla Firefox or you can change your settings in Internet Explorer:

• click on Tools in your internet browser
• select Internet Options
• select the Privacy tab and move the settings down to "low"

However, if you don’t want to lower the security settings in your browser for all sites, you can do this on a case-by-case basis in the following way:

• click on Tools in your internet browser
• select Internet Options
• select the Privacy tab
• click on Sites and then enter the last part of the URL (see below) for each e-book platform you are having problems with and select Allow:
  
  dawsonera.com
  ebrary.com
  myilibrary.com
  safaribooksonline.com

If you continue to have problems with e-books, please comment on this post or email library@aston.ac.uk.