Problems accessing journal articles via Proquest?

There are intermittent problems at the moment with access to PDF versions of articles via Proquest databases.  These databases include ABI Inform, Proquest Entrepreneurship, PsycArticles and IBSS.

The problems are occuring when you are trying to access the databases off-campus using your Univesity username and password.

Please be assured that the Library is working with Proquest to rectify the problems but in the meantime we have found these workarounds to the problems:

1. If a page has not loaded after 30 seconds please try clicking the "refresh" button.  This usually brings the page up a second time.
2. If you would like to view the PDF version of the article try clicking the Open in PDF Reader option
3. If you see this error message

 Please view the HTML version and choose "Export/Save to PDF" on the Proquest toolbar.

If you experience any difficulties with accessing journal articles please contact the Library Help Desk on 0121 204 4525 or email library@aston.ac.uk