27 August 2010

Software error - e-journals and Aston e-Library

We are currently experiencing problems with accessing e-journals via "Find it @ Aston". This will also affect access via Aston e-Library.

When clicking on the "Find it @ Aston" button, or the red SFX symbol, you may see the following (or similar):

Software error:

IOL::Base::_execute_single_update: Cannot execute         INSERT INTO
The table 'SFX_REQUEST' is full
Parameters: 1234 ContextObject::Engine
We are aware of this problem and are currently working with our providers to get it resolved. We will keep this blog post updated with any further developments, so do check back here to monitor the situation.

Update: this problem has now been fixed, so you should not be getting the Software error any more. If you see this, or any other error message, please do e-mail enquiries with details of your difficulty.

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