21 October 2009

Safari Tech Books Online Logging in problems update

The login to Safari has now been fixed. All access is via this URL http://proquest.safaribooksonline.com/?uicode=UKFederation-member@aston.ac.uk. Select UK Federation Users Login at the bottom of the screen, select Aston University (Shibboleth v2) from the drop-down list and then login with your usual Aston University network username and password.

When linking through to indivudal e-books from the Library catalogue, you will initially see a "preview" screen. You should click on UKFederation Users Login and enter your Aston University network username and password to access the full e-book.

13 October 2009

Access to e-Library from student residences

There has been a problem getting on to the e-Library from student residences since the beginning of this term. ISA have informed us that this has now been resolved. If you continue to have problems, please comment on this post, stating which residence you are trying to access the e-Library from.

7 October 2009

Safari Tech Books Online: Logging in problems

We are experiencing problems logging in to Safari Tech Books Online. You may see this error message when you attempt to log in:

Invalid Account

Your account is currently not valid. Please contact customer service for assistance.


We are in contact with the suppliers about this and hope to have it resolved soon. This post will be updated (check the comments underneath) when the problem has been fixed.

Problems logging in to online resources

We are currently having technical problems with logging in to online resources. Many people are seeing the following error message when they attempt to log in to many of our electronic resources:

The Authentication Point was unable to process this SAML assertion. This may be due to a temporary network problem, server failure, or invalid request.

We are looking into this problem as a matter of urgency and hope to have it resolved soon.

Browsing APA Journals within PsycARTICLES

We have recently received comments that not all issues are properly displayed for each journal title within the PsycARTICLES database, accessed via CSA Illumina. This affects all journals published by the APA.

We have contacted the provider and they have said:

"There is a known issue in the Browse tab where not all the years are being displayed for every journal in PsycARTICLES. We are currently working on a solution and I will send you an update once it’s been fixed. I do apologize for any inconvenience this has caused.

In the meantime, you can still find the article by searching for it instead."

If you are trying to access a particular journal article and the issue you require is not listed, scroll down to the bottom of the page to "Search Within" your journal title. A couple of keywords from the title (use AND between them) should be enough to locate the information you need.

Please don't hesitate to get in touch with us if you have any problems.

29 September 2009

Printing and photocopying

Please note that printing and photocopying in the Library has now changed.
To add or transfer any existing credit on your card to the new system, bring your uniCARD to the library counter 9-6 Mon-Fri; (10am Wed) 10-1 Sat.
EMOS cards can no longer be used.
If you have any queries or concerns about this, please contact library@aston.ac.uk or comment on this post.

7 September 2009

Ebsco Business Source Premier titles

There is currently a problem with information being stored in our SFX (Find it @ Aston) listings regarding the Ebsco database, Business Source Premier. You may find that the Find it @ Aston service says there is fulltext, but when you link through to Ebsco, fulltext isn't actually available. The Library is in contact with the suppliers and we hope to get this resolved as soon as possible.