Journals and articles from Taylor & Francis currently unavailable

The e-journals platform Taylor & Francis is currently unavailable due to a technical problem. The suppliers of the platform are looking into this as a matter of urgency. This blog post will be updated when the problem has been resolved.

In the meantime if you are using Find it @ Aston to access journal articles and the article is from another supplier as well as Taylor & Francis please use one of these links instead to access the full text.

***Update: 10:30 on 22nd October 2015***

Our suppliers have informed us that this problem should now be fixed and you should be able to access journals and articles from Taylor & Francis.  Please let us know if you are still having problems with access.

Journal A-Z List and Find it @ Aston service currently unavailable

**The suppliers, Ebsco, suffered a network problem yesterday but this was resolved as of 9pm last night. Apologies for the inconvenience.**

The Journal A-Z List and Find it @ Aston services are currently unavailable. We've contacted the supplier about this and asked them to rectify it as a matter of urgency. This blog post will be updated as soon as the issue is fixed.

Aston e-Library currently down

We are currently experiencing some problems with the Aston e-Library which is affecting access. Staff are working to resolve the problem and LIS will let you know via the Blogworm when the service is available again.

We apologise for any inconvenience this may cause.

Aston e-library downtime: Wednesday 6th July

Aston e-Library will be unavailable for approximately 3 hours between 10am and 1pm on Wednesday 6th July while we carry out essential maintenance work. Please use the electronic resources webpage during this time to link through to databases.

Problem linking to e-journals via Find it @ Aston

**UPDATE** This issue has now been resolved and you should be able to search the e-Library and link through to e-journals again with no problems.

We're currently experiencing problems with the software that links us through to e-journals. The suppliers are working on a fix for this as a matter of urgency but in the meantime you can take the following steps to get round this:

• If you want to do a search for journal articles on a particular topic, use the Aston e-Library "Find Resource" section to link through to subject specific full text databases and perform your searches there.
• If you have a citation for a specific e-journal article and need to access the fulltext, search Google Scholar to find out where the e-journal is available and try to access the fulltext from there.

Apologies for the inconvenience this will cause. This post will be updated as soon as the problem is fixed.

Access problems with ScienceDirect

We are currently experiencing technical problems with access to ScienceDirect. Elsevier, the suppliers of ScienceDirect are aware of the problems and are working to resolve them. This is an issue that is affecting all ScienceDirect users, not just Aston.

If you are looking for a certain journal title you can search for it via the catalogue or the Aston eLibrary and use the find it @ Aston option to see if it is available on any other databases as well as ScienceDirect.

It is hoped that the problem will be resolved within 3 hours and apologise for the inconvenience.

Find it @ Aston E-journals not opening correctly

There’s currently a problem when using the Find it @ Aston e-journals service in Internet Explorer version 8. You might find that when you click on GO from the Find it @ Aston pop-up box, the full-text of the journal never opens. In order to get round this, please use Mozilla Firefox for the time being, or close any other windows that you have open in Internet Explorer before accessing the full-text journal. The suppliers are aware of this issue and are working on a fix. We hope to have this resolved soon.
If you have any queries, please comment on this post.

Problems linking to journals in PsycArticles

There is currently a problem with the links between Find it @ Aston and journal titles in PsycArticles leading to following error message:

Unauthorized Identity Provider
The identity provider supplying your login credentials is not authorized for use with this service.
You should inquire with your identity provider as to whether this service is intended to be enabled for your use.

We are looking into this problem as a matter of urgency, but in the meantime please go to Find Resource within the e-Library and link to PsycArticles directly then go to the journal you need once you are in the database itself.

Please comment on this post if you have any queries about this.

Ebsco Business Source Premier titles

There is currently a problem with information being stored in our SFX (Find it @ Aston) listings regarding the Ebsco database, Business Source Premier. You may find that the Find it @ Aston service says there is fulltext, but when you link through to Ebsco, fulltext isn't actually available. The Library is in contact with the suppliers and we hope to get this resolved as soon as possible.